Policies

NecklaceOrders are shipped using the United States Postal Services, ground.  Rates vary for hipping within the United States and outside of the United States dependent on the package weight.

 Payment

Payment is accepted through PayPal.  For orders outside of the United States, the purchaser is responsible for all taxes and duty assessed on the shipment.

Order Processing

Each item is custom made by Shaun, owner of road kiln, and will be shipped within 2 weeks of the order date.

 Returns

Items purchased online through roadkiln.com, with the exception of special orders, may be returned within 7 days of receipt, in its original condition.  Purchasers pay all shipping costs on the returned item.

Custom orders are final sales.

 Special Orders

If you are interested in a special order, please contact road kiln via email, and the specifics can be discussed as well as receiving a price quote.

 Wholesale

If you are interested in establishing a wholesale relationship with road kiln, please send an email to get the ball rolling.